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Human Relationships at Work
If you want your company to undergo a positive transformation, you must set the example. Forge
bonds with your people. Don't be afraid to ask about - and listen to - what they want, what they like and
what has meaning for them. <read more>
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Feedback is Not for Sissies
In order to be persistently successful, people and
organizations need to understand and constantly adapt to their
environment. This requires accessing information from that
environment. Information that we're most often either blind to or is
hidden from us. Only when this information is consciously moved into
the open or public arena can we have trusting, creative, and truly
communicative organizations. <read more>
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Understanding Basic Human Behaviors at Work -
What Drives You
Many organizations don’t see that employee performance, and
its subsequent impact on customer engagement, revolve around
intrinsic motivation determined in the brain. Recent discoveries in
neurosciences support the fact that emotional processes are integral
to learning, reasoning and decision-making. How can leaders improve
their understanding of their employees’ strengths and motivating
drives? <read more>
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Changing Minds:
How Hard is it?
All minds are hard to change; yet so many aspects of our lives are
directed toward doing just that. We face a supplier who needs to
respond more quickly, a subordinate who must perform a task
differently, or a peer who should recognize the importance of our
project and commit to it. We clearly acknowledge the need for others
to change their minds and act differently. We also know the need to
change our own minds at certain times. <read more>
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Followership
No matter how much partnership and empowerment there is, the CEO or
small business president has ultimate authority and responsibility.
But what about responsibility of the followers? The most capable team
members fail when they gripe about their leader but do not say or do
anything to help him or her improve or get back on track. This
requires courage and skill. <read more>
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